Electrix has over 60 years’ experience in the electricity supply sector with more than half of this period working closely with leading electricity distributors in Australia and New Zealand to provide a complete suite of services including condition assessment, reactive and programmed maintenance and construction on both LV and HV systems.
With an extensive network of branches across Australia and New Zealand, we provide our customers with local access to an experienced management team and a workforce that is highly skilled in completing specialised work in challenging environments and within tight time frames.
We have the geographic coverage and depth of staff to provide an end-to-end capability and a proven track record in the distribution sector.
Our customers benefit from this local capability combined with the extensive international expertise of the Omexom and Citeos brands within VINCI Energies which Electrix can draw upon.
Construction and Maintenance
Electrix has broad experience in the Construction, Servicing and Maintenance of overhead and underground electricity distribution systems and this experience extends across asset owners in several Australian states and New Zealand.
• Overhead and underground construction, maintenance and upgrades – HV and LV;
• Live line “glove and barrier” and “hot stick” techniques;
• Specialised cable jointing services;
• 24/7 Fault repair services including emergency response;
• Metering services including meter replacements and new connections;
Electrix understands how electrical distribution networks operate and the challenges network owners face in managing the balance between operational, maintenance and capital requirements.
With many billions of dollars invested in electricity poles and wires networks, the importance of a comprehensive Asset Inspection and Management process is widely recognized within the electrical distribution and transmission industry. Electrix is recognized as a leading supplier of Asset Inspection services across Australia with contracts involving inspection of over 250,000 poles and other network assets per annum.
Innovative technology including unmanned aerial vehicles (UAV’s) is used to ensure cost effective solutions are available to provide high quality outcomes in all operating environments. Electrix holds a Civil Aviation Safety Authority (CASA) UAV Operators Certificate, which allows us to safely operate a high performance AscTec Falcon 8 UAV. The unit has in-built magnetic shielding for safe operation when in close proximity to electricity infrastructure and utilises a high resolution camera for capturing high quality images for the client.
Similarly Electrix is working with a range of technology partners to trial and implement a range of non-destructive testing procedures to further enhance the quality and accuracy of the assessment process in order to maximise asset life and ensure network safety.
Maintenance of public lighting assets is a core business for Electrix in both Australia and New Zealand. We currently provide maintenance services for public lighting assets managed by Auckland Transport in New Zealand and for Powercor, CitiPower and AusNet Services across their respective network areas in Victoria, Australia. Electrix has held many of these contracts for extended periods which is a strong endorsement by our customers of the value we provide.
These contracts require Electrix to maintain more than 250,000 lighting points across a range of CBD, suburban and regional locations. We have completed a number of energy efficient LED streetlight upgrade projects for councils and utilities in Australia and New Zealand and are an accredited service provider with most electricity network owners across both countries.
Smart Lighting and Smart Cities
Our capability and services in the Distribution market extend to the application of new technologies around smart lighting.
Developments in LED street lighting technology provide the opportunity to create smart lighting solutions which provide improved lighting outcomes for the community as well as creating major reductions in energy consumption and maintenance requirements. When combined with communication and networking capabilities flow on benefits from cost savings enable funds to be channelled into other programs and works to benefit the community.
Through the VINCI Energies “Citeos” brand, Electrix offers asset owners a proven approach to smart lighting projects that increasingly will provide a sound platform for implementation of comprehensive smart city solutions. These services can be provided under a range of innovative contract models including Energy Performance Contracts where the customer receives guarantees around system performance and energy savings.
“Citeos” is the brand of VINCI Energies dedicated to street lighting, electric urban equipment, festive illuminations and artistic illuminations. A leader in France, it possesses the expertise for design, installation, maintenance and operation of urban equipment, and gathers 1,500 professionals in 68 companies for a turnover of more than €350 million with 1.5 million lighting points maintained. Citeos makes cites more attractive, safer and comfortable through the application of smart city technologies encompassing; smart pubic lighting, enhancement of community and cultural sites, dynamic urban equipment, connected object supervision and remote management systems, and transport infrastructure equipment.
As an existing provider of street lighting maintenance and construction services, Electrix has an established reputation for managing all of the logistical and operational challenges of street light maintenance and has strong relationships in place with key stakeholders, equipment vendors and decision makers.
Management Systems and Customer Integration
A key success factor for projects is the application of effective project management skills and systems. Electrix is highly skilled in implementing project management systems to accommodate our customers' requirements, and provide quality documentation to support our customers in management of their projects and meeting regulatory requirements.
One of the things that consistently sets Electrix apart is our ability to integrate with existing systems and practices and work within the processes of our customers, tailoring the working environment to best suit their needs. The Electrix team has extensive experience using a variety of Customer Management Systems and Workflow programmes to capture customer fault details, log customers requests and map cable and pipe location services.
We are well versed in the range of graphical information systems used to determine where assets are located and how they connect to each other. The accuracy of the information on the location of assets is paramount to the safety of the public and employees.
Electrix has invested in rigorous quality assurance programmes that are documented and strictly adhered to by all employees to enable us to provide the best possible service to our customers.
We have a strong culture of customer service with regular surveys being completed with customers both during and on completion of contracts. Key learning is channeled back into the business as part of a continuous improvement process.
Our skilled workforce is a key asset of the business and we invest in it heavily, making an ongoing commitment to training, investing in the education and skills development of our people throughout the course of their employment. Constant reviews ensure technical competencies are maintained as well as customer service skills to ensure that as a public face our team best represents our customers' brands.
Long Term Relationships
Electrix places an emphasis on understanding the business and requirements of each customer and building long-term relationships based on technical skill, experience, responsiveness, and integration.
Customers are supported by an experienced and focused team with comprehensive safety and support systems and quality assurance processes. Flexible contracts and pricing methods are structured to provide the best outcome for customers.
Electrix places an emphasis on safety and holds accreditations for:
- AS/NZS 4801:2001 Standard - Occupational Health and Safety
- ACC Partnership Programme
- Site Safe NZ Corporate Membership
As part of our safety programme we undertake detailed risk assessments for all work and conduct regular health and safety assessments for all staff. These assessments protect the well-being of our people and the public and ensure our customers continue to receive the best outcomes.
As the protection of our people is paramount, lone workers are being issued with a GPS based ‘mandown’ system that provides an alert in the event of an accident and we have introduced a web-based application to be used for tracking Electrix vehicles.
- Overhead and underground construction and maintenance - HV and LV
- Live line 'glove and barrier' and 'hot stick' techniques
- Substation construction and maintenance services
- Specialised cable jointing and testing services
- Street lighting installation, maintenance and bulk change programmes
- Associated smart city solutions including smart parking systems, public information signage, electric vehicle charging stations, environmental monitoring, CCTV systems and local Wi-Fi networks
- Lighting audits and master plans
- Computerised maintenance and monitoring systems
- 24/7 fault repair service
- 24/7 emergency response service
- Load monitoring
- Asset inspection and condition assessment
- Power quality assessment
- Power communication services
- Commissioning services
- Network reliability testing